Refund and Returns Policy

We offer a 3-day return policy, which means you have 3 days from the date of receipt to initiate a return.

To be eligible for a return, your item must be in the same condition as when you received it, unworn or unused, with all tags and in its original packaging. You’ll also need the receipt or proof of purchase.

Note: To be eligible for return or refund, please make a video while opening the parcel for any defect/damage and also in case of issue in the product, then make a separate video clearly showing the problem in the product

To start a return, you can contact us at hello@blinkgrab.in. Please note that returns will need to be sent to the following address: M-45, 3rd Floor, Sriniwaspuri, New Delhi, India, 110065

If your return is accepted, we’ll send you a return shipping label and instructions on how and where to send your package. Items returned to us without first requesting a return will not be accepted.

You can always contact us for any return questions at hello@blinkgrab.in.

Damages and issues

Please inspect your order upon receipt and contact us immediately if the item is defective or damaged or if you received the wrong item, so that we can evaluate the issue and make it right.

Note: To be eligible for return or refund, please make a video while opening the parcel for any defect/damage, and also in case of issue in the product, then make a separate video clearly showing the problem in the product

Exceptions / non-returnable items

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 15 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, don’t hesitate to get in touch with us at hello@blinkgrab.in

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